Discuss: Helping Your Visitors: a State of Mind
by Nick Usborne
- Editorial Comments
32 Dell as an example
Ever considered this. Try going to the Dell site knowing you want a computer. Then ask yourself, what should I buy and then try getting something you want….
In my humle opinion the Dell site SUCKS big time!
posted at 02:26 am on February 25, 2004 by Martijn
33 What's new
Absolutely nothing new. This article repeats dozen of articles on this theme.
posted at 12:15 am on February 26, 2004 by Burt Stockman
34 We already done been up in there!
Reading your article made me smile as it validates our argument for splitting our new site into customer groups.
Great article.
posted at 09:25 am on March 9, 2004 by Nic Flook
35 Nice article.
I enjoyed reading this article. General articles on designing webpages are fun, and I’ve learned a lot from them. =)
posted at 03:15 pm on April 16, 2004 by Jan Rune Bjørkelo
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31 Space-claim
Many good points, an excellent read.
However, i’m a follower of a tactic a friend calls mind-surfing. Basically it involves space-claim management of content based on the methods people use to scan content prior to choosing a course of action.
With this paradigm, both images and text matter in the context of the medium and the relevance of size and location.
Or put more simply, .. some see the picture first, and associations commence from there, others seek the title/heading/keyphrase first. Managing content in the terms of visitor Cognition has value in this regard, effective for task-based navigation.
I have been looking for someone to collaborate on crafting something of a dissertation on this, since i sincerely believe that such cognitive mode attention coupled with your observations are quite key to truely effective outcomes.
posted at 08:46 pm on February 24, 2004 by Jeff Johnson