Authors: L: Keith LaFerriere
Keith LaFerriere is the Managing Partner for Visual Activity, LLC, a Massachusetts-based UX consultancy. He has a thing for user-centered design and his drum kit and can be seen bouncing from coffee shops all across the country in search of the best customer service.
Articles By This Author
Why Did You Hire Me?
Issue 259May 20, 2008
Money has a way of becoming an immediate barrier to your success. You need to address this and, to use gaudy corporate language, mitigate the risk. For freelancers, agency team members, and other hired guns, here are five tips. For full-time folks, slight variations apply.
Hat Heads vs. Bed Heads
Issue 246September 25, 2007
Calm tension, communicate more easily, and run your projects more efficiently by applying the right relationship management techniques.
